Chris Overcash

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October 11th, 8:28pm 0 comments

Dear Apple: A new way to do "new"

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Scott Sanchez is encouraging me to express my UX mojo in public, so rather than sending him my ideas on google chat I'm going to blog about them.  Today it's about the "new" action that's in nearly every single iOS app.

It's different in every single iOS app.  In twitter, click the little pencil box icon at the top right.  In mail, it's at the bottom right.  In Facebook it's the 'status' button at the top middle.  There's no consistency to user experience, and that annoys me.

My solution is that Apple should create a "swipe up" gesture the same way "swipe down" in iOS5 is for notifications, swipe up will become the action in any participating app to create "new".  New tweet, new email, new facebook status message, new SMS, etc.

App developers of course can do this today without waiting for Apple, but maybe the boys in Cupertino will read this and do the right thing for iOS6. :)

Try the "swipe up" next time you want to do something "new" in one of your apps, you'll like it, and that's what UX is all about.

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I'm the Don Draper of user experience.  Other people build it, I dream it.  Hire me. :)
Posted by Chris Overcash
October 11th, 12:48am 0 comments

How do you get a hold of Siri, your personal assistant?

MacRumors had an interesting article earlier today about iOS 5's new "Raise to Speak" setting which launches the Siri personal assistant app when you hold the iPhone 4S up to your ear.  The default way to launch Siri is with an extended press of the home button.  Both feel like acceptable ways to interact with a first-gen voice interface.

Later in the day I put a call to my bank on speaker phone and noticed how I was holding my iPhone as I navigated their voice tree ("PUT ME THROUGH TO A GOD DAMN REP" isn't a valid option in case you were wondering).  I was holding the phone upside down, talking directly into the mic just like I'm doing in the picture.  Whenever I talk *AT* my phone, this is the most natural way for me to hold it.  To prevent accidental activation when the phone is in a pocket or bag, require a quick tap of the volume button when the phone is turned upside down.  Apple recently repurposed a volume button to act as shutter release in the camera app so using it for something other than volume control might not be out of the question.

I also thought about having the iPhone listen for a specific voice command when turned upside down, perhaps "Siri".

::flips phone:: "Siri, do you think Apple would have users say your name every time they want to interact with you?"

"Probably not." It has a very robotic, sci-fi feel to it, something you'd expect to see in a Droid Bionic commercial.

Apple is really good at training users slowly transitioning user behaviour so expect Siri to get a more natural feel over time.

::flips phone:: "Siri, is this an acceptable way to end the post?"

"Probably not."

Filed under #draperUX
Posted by Chris Overcash
October 10th, 5:44pm 0 comments

My new tea mug...

I picked it up at a rummage sale the local church was having. I almost didn't get it because it was priced at $0.25 which was about $0.25 more than I was willing to pay for it. Luckily they let me have it for free!

We're in Gateway country now, baby!

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Posted by Chris Overcash